011 · Work · 2025

Microsite: Zendesk Explore Cookbook

A gated microsite repurposing expert Zendesk Explore content into a searchable code-snippet library with magic-link access and HubSpot lead capture.

Product marketingContentTechnical buildPartnerships
Visit the Zendesk Explore Cookbook
Zendesk Explore Cookbook microsite library page showing searchable and filterable code snippet cards.
The library view turned commissioned Zendesk Explore expertise into a searchable set of code snippets.

Role

Product marketing, Content structure, AI-assisted build, Lead capture

Company

Geckoboard

Year

2025

Type

Work

Context / Problem

Geckoboard had commissioned genuinely useful Zendesk Explore material from a specialist: custom metric and attribute snippets for teams trying to get more from Zendesk's native reporting product. The brief was to turn that content into a lead-capture experience, not just a downloadable PDF. Visitors needed to be able to browse the value, understand what they would get, and unlock the full library by sharing their contact details.

What I did

I shaped the content into a standalone microsite: a browsable library, individual recipe pages, code-snippet presentation, guide content, and a gated unlock flow. I used vibe coding techniques with Lovable and Codex to move quickly from design into a working site, collaborating with a designer on the front end while building the structure and interaction model myself. The unlock flow used a magic link: visitors entered their details, received a link by email, and returned to the site with the content unlocked.

Outcome

The microsite gave Geckoboard a focused acquisition asset for people actively trying to visualise and improve their Zendesk data. The magic-link approach kept the experience useful and secure without storing visitor details in Lovable or a custom database, while still syncing lead data into HubSpot for follow-up.

Reflection

This was a good example of product marketing becoming a build problem. The value was already in the commissioned expertise, but the format mattered: search, filtering, copyable snippets, gated access, and follow-up all had to work together for the content to become a useful lead-generation surface.

Images

Zendesk Explore Cookbook microsite library page showing searchable and filterable code snippet cards.
The library view turned commissioned Zendesk Explore expertise into a searchable set of code snippets.
Unlock modal on the Zendesk Explore Cookbook collecting contact details before sending a magic link.
A magic-link unlock flow captured leads without storing user details in Lovable or a custom database.
Zendesk Explore Cookbook guide page explaining how to write an IF THEN formula with code snippets.
Guide content helped users understand the Explore concepts behind the reusable snippets.
Zendesk Explore Cookbook recipe page for percentage true one-touch Talk tickets.
Individual recipe pages explained the business value, dependencies, and implementation details for each snippet.